Case Study 05 / General Insurance

We turned India's most contested insurance SERP into owned territory.

ICICI Lombard had the brand. It didn't have the rankings. Over 22 months we rebuilt the technical foundation, the content universe and the local footprint, and moved keywords worth 42.5 million monthly searches from page seven to position one.

ClientICICI Lombard
IndustryGeneral Insurance
EngagementMar 2022 to Dec 2023
ScopeTechnical · Content · Local · Digital PR
0M+
Total clicks from organic search
0B+
Total search impressions
0%
Average CTR 1.2%
0
Average position 11.3
01 / The Brief

One of India's largest insurers was invisible for the searches that actually sell policies.

ICICI Lombard offers health, motor, travel and corporate cover to millions of customers. But brand strength doesn't inherit rankings. For high-intent commercial terms like car insurance, health insurance plans, travel insurance, the pages either didn't exist or sat far outside the first three pages of Google.

RankFast was brought in to close that gap: build the missing search real estate, fix what was slowing the site down, and convert organic visibility into qualified leads.

02 / Challenges

Five things standing between a household name and page one.

  1. 01

    A brutally competitive category

    Bajaj Allianz, HDFC Ergo, Tata AIG and SBI General were entrenched across every commercial keyword worth owning.

  2. 02

    Missing pages, missing rankings

    No dedicated, optimised pages existed for a large share of high-volume queries, so nothing for Google to rank in the first place.

  3. 03

    High bounce rate

    Traffic that did arrive left quickly, a relevance and experience problem, not just an acquisition one.

  4. 04

    Technical drag

    Site speed, indexing and crawlability issues on an image-heavy, function-heavy platform were capping how far any content could travel.

  5. 05

    Organic traffic that didn't convert

    Sessions were flat and lead conversion from organic needed a structural CRO push, not cosmetic tweaks.

03 / Market Research

First we mapped the entire search universe.

We identified 8,535+ keywords carrying a combined 42,515,630 searches every month, spanning 8 service lines, 49 Indian cities and more than 100 sub-products. From hundreds of possible insurance categories we concentrated firepower on the 15 that mattered most.

0MMonthly search volume addressed
0Indian cities targeted
0+Sub-products covered
0Priority categories
travel insurance 40,500 2 wheeler insurance 74,000 health insurance plans 60,500
04 / The Work

Four workstreams, run in parallel for 22 months.

01

Technical SEO

  • Dynamic page generation mapped to real search queries
  • Page-speed optimisation across image- and function-heavy templates
  • Dynamic XML sitemap architecture
  • Hyperlocal SEO setup across states and cities
82 → 91Google PageSpeed score
02

On-Page SEO

  • Keyword research around intent clusters such as health insurance for senior citizens, travel insurance for USA, instant motor insurance renewal
  • Meta titles, descriptions and headers rewritten to match search intent
  • Internal linking and navigation rebuilt for crawl flow and UX
+22%Featured snippet visibility
03

Content Strategy

  • Phase 1, keyword optimisation: structured articles with clear heading hierarchy, kept current with live policy rates, claim procedures and premium changes
  • Phase 2, content development: competitor gap analysis, pillar pages plus supporting blogs, FAQs engineered for Featured Snippets and People Also Ask
  • Dedicated landing pages for every high-volume target keyword
FS + PAASnippet-targeted content model
04

Authority & Experience

  • High-quality backlinks acquired from finance and fintech domains
  • PR campaigns to compound brand authority signals
  • CTA placement reworked for lead conversion
  • Mobile responsiveness improved across the journey
−12%Bounce rate
05 / Rank Movement

From page seven to position one.

Six flagship keywords, tracked from engagement start to December 2023.

Keyword Search volume Movement Before After
thyroid normal range 27,100 #75 #1
travel insurance 40,500 #59 #1
2 wheeler insurance 74,000 #96 #1
health insurance plans 60,500 #45 #4
bike insurance renewal 33,500 #39 #4
vehicle insurance 22,200 #38 #2
06 / Local Search

Insurance is bought where you live.

ICICI Lombard had no local-targeted pages for its insurance services. We built state- and city-specific landing pages optimised for every step of the user journey, from car insurance Delhi, health insurance Mumbai, and 2,500 more like them.

0Local keywords identified
0MMonthly local search volume
0Cities with dedicated pages
07 / Results

Growth that compounds, not spikes.

Measured against the pre-engagement baseline. Performance window: December 2023 onwards.

0%Sessions
0%Users
0%Top 10 rankings
0%Top 3 rankings
0%Leads
0%Share of voice, top 10

The line that matters

Organic traffic grew 151%, bounce rate fell 12%, and travel & car insurance categories grew 70% through organic search alone.

  • #1 rank for motor insurance & car insurance Delhi
  • Top 5 across multiple health & car insurance keywords
  • Structured data optimisation driving richer results
08 / Proof

Where the rankings landed.

Search performance Feb 2024 to Jan 2025 · trailing 12 months
Total clicks 0M
Total impressions 0M
Average CTR 0%
Average position 0
Feb 2024Jun 2024Oct 2024Jan 2025
Impressions Clicks

Figures as reported in Google Search Console. Trend lines are a designed representation of the 12-month shape, not a pixel copy of the console UI.

travel insurance40,500/mo
IL
ICICI Lombardicicilombard.com › travel-insurance

Buy Travel Insurance Policy Online in India 2025

Our travel insurance policy covers the expenses you incur on sudden illness, accident, emergency medical evacuation and emergency dental treatment.

Position#1
car insurance delhi
IL
ICICI Lombardicicilombard.com › … › Car Insurance Delhi

Best Car Insurance in Delhi: Buy Motor Policy Online

Buy/Renew the best Car Insurance in Delhi & avail roadside assistance & other services at our 204 Cashless Garages in Delhi.

Position#1
instant motor insurance renewal
IL
ICICI Lombardicicilombard.com › Motor Insurance

Buy Car Insurance Online Starting @ ₹2094 | Renew …

Affordable premiums, easy renewals and quick claim settlement are some of the key features of our private car package insurance policy.

PositionTop 3
travel insurance for usa
IL
ICICI Lombardicicilombard.com › travel-insurance › usa

Best Travel Insurance for USA from India Online 2024

USA Travel Insurance: Buy international travel insurance for United States. Get medical, bag loss and cancellation coverage & more.

PositionTop 3
health insurance mumbai
IL
ICICI Lombardicicilombard.com › Health Insurance

Best Health Insurance Plan in Mumbai: Buy Medical Policy

Buy Health Policy with ICICI Lombard. Compare medical policies & get access to benefits like cashless hospitalization.

PositionTop 3

Local pages built across 49 cities now hold first-page positions throughout the motor and health categories.

+22%featured snippet visibility
09 / Conclusion

SEO assets don't depreciate. They accrue.

Partnership mindset

A genuinely collaborative approach between the ICICI Lombard and RankFast teams was the single biggest driver of pace.

Compounding returns

Every page, snippet and link created keeps working. ROI increases over time rather than resetting each quarter.

Future outlook

Sustain rankings, scale UX, expand keyword reach and keep pressing on competitor strategies for further share of voice.

Let's talk

Want a search graph that looks like this one?

info@rankfastdigital.com